This page explains how Charter24 users can request deletion of their account and associated personal data.
If you cannot access the app, email support@charter24.uz or call +998 33 005 05 00. Include the phone number associated with your Charter24 account.
When an account deletion request is approved, Charter24 deletes or disables the app user profile, login credentials, session/token records, and personal app access for that account.
Operational records such as bookings, vouchers, flights, passengers, agents, financial documents, audit logs, security records, dispute records, and legal records may be retained where required for business continuity, compliance, accounting, security, or legal obligations.
Account deletion requests are usually processed within 30 days. Backup copies may remain for up to 90 days. Required operational, legal, audit, and financial records may be retained for up to 5 years or longer if required by law.
Support: support@charter24.uz
Privacy requests: privacy@charter24.uz